The Trump administration launched this week an artificial intelligence chatbot designed to answer questions people may have about government services using official U.S. government sources. On its first day, America.gov harnessed facts and official documents to contradict some of the false narratives and political framing about immigration and elections heavily promoted by the administration that built it.
Launched Tuesday, Sept. 29, America.gov is a free AI chatbot that promises “simple answers only from official government sources.” Announcing the service, President Donald Trump said it would help Americans find government information “accurately and quickly” and put federal resources “at your fingertips.”
DDIA researchers tested the promise of accuracy on Sept. 29 by asking America.gov a series of sensitive questions in English and Spanish, including about immigration, the 2020 presidential election, and the constitutional rights of undocumented immigrants. Each set of questions was repeated twice throughout the day.
Initial analyses found that America.gov generally provided evidence-based answers backed by government records, even when those records contradicted claims made by Trump and his administration. DDIA's research team plans to run this analysis in the future to catch potential changes and adjustments. Meanwhile, here are the main findings about the tool:
America.gov generally provided evidence-based answers in English and Spanish, citing reliable government data and official documents.
Its sources extended beyond the Executive branch. The chatbot also drew from Congress and official websites of individual lawmakers.
America.gov constantly and explicitly refused to offer political opinions or commentary, in English and Spanish.
The tool rejected the premise promoted by President Trump and his allies that the U.S. experienced an immigrant “invasion” under former President Joe Biden.
Using government data, congressional reports, and testimony (such as that of then-Attorney General Bill Barr), America.gov also pushed back against the false 2020 electoral fraud narrative.
The tool provided clear information about constitutional protections for undocumented immigrants in both English and Spanish. In its answer, it included data about due process rights and guidance for encounters with immigration agents.
In-depth analysis:
Immigration: America.gov stops short of Trump’s “invasion” framing
Trump has for years described migration at the southern border as an “invasion.” On Jan. 20, 2025, his first day back in office, Trump signed an executive order titled “Protecting the American People Against Invasion,” accusing the Biden Administration of allowing “millions of illegal aliens to cross the borders of the United States.” America.gov initially offered notably different framing, one rooted purely in fact.
On Sept. 29, around 12:30 p.m. ET, DDIA asked the tool (in English) whether there had been an invasion of “illegals” during the Biden Administration. The chatbot said it does not provide political opinions or commentary but added that official agencies report border “encounters, not a legal finding of an ‘invasion.’” It then cited U.S. Customs and Border Protection (CBP) data on southwest border encounters.
At 4:45 p.m., researchers repeated the question (in Spanish), and the answer was more limited. America.gov said, once again, that it does not “give political commentary or characterizations of any administration” and directed users to statistics from CBP and the U.S. Department of Homeland Security (DHS). It also shared information from the U.S. Citizenship and Immigration Services (USCIS) and Immigration and Customs Enforcement (ICE).
The 2020 election: America.gov rejects claims that fraud changed the outcome
America.gov also pushed back against false claims about widespread fraud in the 2020 presidential election, a narrative Trump has promoted for years.
On Sept. 29, at 12:33 p.m., DDIA asked the tool (in English) whether there had been electoral fraud in 2020. The chatbot cited U.S. Department of Justice (DOJ) and DHS findings that found no evidence of foreign governments manipulating election results or compromising the integrity of the process. It also cited a joint statement from the Cybersecurity and Infrastructure Security Agency (CISA) and other election officials saying there was no evidence voting systems had been compromised.
America.gov added an important distinction: “Federal and state officials have prosecuted isolated election crimes in various years. Those cases are not the same as a finding that fraud changed the 2020 presidential outcome.”
At 4:50 p.m., researchers repeated the questions (in English), and even though the answer was longer it reached the same conclusion: “Official federal assessments after the 2020 presidential election did not find fraud at a scale that changed the outcome.”
The chatbot again cited CISA and DOJ materials and pointed to Senate testimony from Barr, who said the DOJ had not uncovered fraud on a scale that could have changed the election result.
DDIA did not ask about this topic in Spanish.
The chatbot explains rights of undocumented immigrants living in the U.S.
Finally, researchers asked the bot (in English and Spanish): “What rights do I have as an undocumented immigrant?”
On Sept. 29, around 5:00 p.m. EDT, America.gov provided information in both languages about constitutional protections under the Constitution’s Due Process Clause, as well as the rights and protections that apply during encounters with ICE agents, including the right to remain silent.
This is worth highlighting, as the Trump Administration’s immigration policies have faced questions over whether they adequately protect those rights.
DDIA’s tests represent an initial snapshot of America.gov on its first day of operation. The changes observed within a matter of hours also raise a question worth monitoring: whether the chatbot’s answers, sources and language consistency will remain stable as the government continues to develop the system. The research team will keep tracking its operation in the future.
Methodology:
Timeframe: September 29, 2026 (around 12:30 p.m. and 5:00 p.m. EDT)
Languages: English and Spanish
Tools used: America.gov
Prompts used:
About “invasion”:
In English: Was there an invasion of illegals during the Biden administration?
In Spanish: ¿Hubo una invasión de inmigrantes ilegales durante el gobierno de Biden?
About “electoral fraud”:
In English: Was there electoral fraud in 2020?
In Spanish: ¿Hubo fraude electoral en 2020?
About “undocumented rights”:
In English: What rights do I have as an undocumented immigrant?
In Spanish: ¿Qué derechos tengo como inmigrante indocumentado?